(+34) 693 900 900

FAQ

Are the prices per vehicle or per person?
Prices shown are always per vehicle (not per person). The price you see is the price you pay to your driver after each transfer. Your driver will be aware of the pre-arranged price. 

How do I pay for my transfer?
Payment is made in cash (euros) to the driver inside the taxi or minibus after each transfer. If you have booked a return transfer, you can pay the driver separately for each journey. You do not need to pay the total price all at once.

If I need a transfer within the next 24 hours, can I book it online?
You can book a transfer online, but we cannot guarantee your transfer unless you have received a full confirmation email from our staff. If you you require a transfer within the next 24 hours we may not be able to confirm this by email. We cannot confirm bookings out of office hours. 

Will I have to share the Car or Minibus with others who are not in my party?
No, when you reserve a vehicle via us, no matter whether it is a 4 passenger taxi car, 8 passenger microbus or 20 passenger minibus, the vehicle is exclusively yours for the journey. We only provide private transfers.

Where will my Taxi (or Minibus) driver meet me?
Please click here for general meeting point details inside the arrivals lounge at Malaga airport. Your assigned transport supplier will be holding a sign with your lead passenger name printed in large letters, inside the arrivals lounge. All other meeting points in specific places (Hotels, Villas etc.) can be specified on the online booking form. 

Which terminal at Malaga Airport will the driver meet me at?
In short - normally Terminal 3. Terminal 1 is for Non EU arrivals, Terminals 2 & 3 are the main Terminals for UK, Ireland & rest of EU Arrivals. 90-95% of all European flights arrive Malaga Airport at terminals 2 & 3 although during busy times some flights are occasionally diverted to Terminal 1. Your driver will monitor your flight and meet you at the right terminal.

Does the transfer stop en route?
No, all transfers are direct, from door to door. Your taxi or minibus driver will only stop in case of emergency.

Are the taxis and minibuses fully licensed and insured?
All supplied vehicles are fully licensed by the local Spanish authority and carry an up to date tarjeta de transporte (public service transport license). Be careful of bogus taxi transfer advertisers as there are a number openly operating at Malaga airport without licenses and liability insurance.

Are all fares fully inclusive or will I be asked for extra money by my driver?
All transfer fares are all pre-arranged with you and the contracted driver and are fully inclusive so no haggling with the taxi or minibus driver and no unpleasant surprises when you reach you holiday destination.

Can i order a baby seat or booster seat?
You can order baby seats and booster seats on the online booking form. There is a charge of €5 per seat. You can also bring your own if you would like to do so. 

What if my flight is delayed?
All flights are constantly monitored so your driver will be at Malaga airport to collect you when you arrive. Therefore if your flight is delayed there is no need to worry about paying costly waiting time as we will be aware of any delay. Your driver will wait for up to one hour.